Got a burning question?
How does it all work
What’s the overall gist?
HokoLoko works like an online grocery store. You can order products from a bunch of awesome local producers, pay online, then collect it all in town on a Wednesday night.
How do I start shopping?
Just hop on to our store hokoloko.co.nz/newplymouth between Friday and Monday to place an order. We have a wide range of fresh vege, fish, meat, bread, free-range eggs, and locally roasted coffee. There are no membership fees, minimum orders, ties or tricks.
How does collection work?
We’ll confirm your collection list after you’ve placed your order. Then pop in on a Wednesday evening at the Escape Coffee Roastery and meet your producers. There’s no money handed over, no haggling or checkout bleeps!
About Local Food
Why is it important that food is local?
To regain the connection with your food, know who produces it and where it comes from. Also, because our food is sourced locally your food is way fresher, more nutritious, and more delicious!
Is the food organic?
HokoLoko carefully selects and curates our producers and their product range in line with what we believe to be responsible and sustainable food. Some of our producers comply with organic principles while others are choosing to dedicate their resources toward other responsible food production initiatives such waste minimisation, free-range and local inputs.
Is all the food local?
Locality is the key criteria for our producers. We make sure that they are either producing and sourcing locally or, if it isn’t sustainable to do so, they are providing a locally based retail alternative.
How do I become a producer?
We welcome all enquiries about being a potential HokoLoko producer. We have a strong preference for sustainable businesses that are invested in contributing to the local food movement. Please email us at email@example.com with a description of your products and business and we can let you know what is involved.
What is HokoLoko’s mission?
HokoLoko’s mission is to ‘Enable local people to buy their food and groceries from local producers and making local food production a sustainable industry’. This statement guides HokoLoko’s governance and every decision we make as a social enterprise.
How is HokoLoko funded?
Producers pay a slim margin of their revenue (8.3%) to HokoLoko which is used to pay for the platforms operating costs such as transaction fees, operational costs, online hosting, website maintenance and marketing.